Service Manager Role at The Rec Room

Transform guest experiences as the Service Manager at The Rec Room in Mississauga. You'll lead operations, ensuring top service and maximizing profitability across all departments.

This full-time position emphasizes adherence to company standards, effective team leadership, and strategic planning. Your role will include enhancing guest satisfaction, overseeing compliance with health regulations, and driving financial performance within a high-energy environment.

Key Responsibilities:
• Deliver exceptional guest service across multiple departments
• Oversee the seamless operation of food and entertainment
• Ensure compliance with health and safety standards
• Implement training and coaching for venue staff
• Maintain robust inventory and manage shrinkage effectively

Requirements:
• 1-3 years in managing high-volume venues
• Proven track record in customer service excellence
• Strong interpersonal and ...