Service Manager

Anton Paar Malaysia Sdn Bhd, a whole owned subsidiary of the Austrian company Anton Paar GmbH, is a world leader in the measurement of density, concentration and CO2, material characterization, microwave assisted digestion/synthesis and in the field of rheometry.

Responsibilities:

• Ensures Anton Paar's service guidelines and philosophy within region in accordance with the GM/RSM.
• Defines the annual service budget and necessary resources to fulfil budget in agreement with the GM/RSM.
• Defines and implements the local service strategy, respecting the Anton Paar global service strategy.
• Manages a team of Service Engineers. Interviews, makes hiring and firing recommendations, develops staff, assigns and schedules work, and appraises performance.
• Ensures that Service Engineers are properly trained and their skills are continually being advanced. Conducts staff training as appropriate.
• Ensures that the right service equipment i...