Service Manager

Service Manager / Japanese Bilingual Required

Location: Torrance, CA
Employment Type: Full-time, Exempt
Salary: $75,000 – $80,000 (DOE)

About the Role

We are seeking a Service Manager to lead and oversee our Service Department. This role combines hands-on technical knowledge with operational leadership, requiring a professional who can effectively guide technicians while ensuring efficient and high-quality service operations.

The ideal candidate will have a strong understanding of service work at a practical level and the ability to manage both technical and administrative responsibilities.

Key Responsibilities

Technical Leadership

• Provide technical guidance and oversight to service technicians in machine cleaning, maintenance, and troubleshooting
• Maintain sufficient hands-on knowledge to support, coach, and evaluate technician performance