Service Manager

Lead the Shop. Drive Performance. Build the Team.

Truck Country, a division of McCoy Group, is looking for a Service Manager to take full ownership of our service department operations. This is a high-impact leadership role responsible for driving profitability, technician performance, customer satisfaction, and team development. If you thrive in a fast-paced dealership or fleet environment and know how to balance people leadership with operational results—this is your next move.

What You’ll

• Lead and develop a team of Shop Foremen, Service Advisors, and Diesel Technicians
• Drive shop performance, maintaining 96%+ technician efficiency and minimizing comebacks
• Partner with leadership to execute business plans and grow service department revenue
• Build and maintain strong customer relationships, including resolving concerns and generating new business
• Colla...