Service Now Expert (PMO)

Would you like to join an international environment, participate in projects across Europe with worldwide impact, and have the opportunity to further consolidate your career? If so, this is your chance!

We are looking for a PMO Service Now Expert to join our team!

Purpose

In the Workplace and Service Desk area the support processes are implemented in our ServiceNow ITSM system. To leverage the existing ServiceNow capabilities in combination with the ServiceNow and Genesys Cloud AI-capabilities, an expert in that area is required. The purpose is to prepare and drive the implementation of AI-supported incident/request management, creation of AIsupported

reports for quality management and other solutions to increase the efficiency and customer satisfaction. As the delivery of the workplace and service desk is in responsibility of our outsourcing partner, another purpose is to define ...