Service Operations Manager

Join to apply for the Service Operations Manager role at GET RECRUITED (UK) LTD .

Location: Barnsley – Office Based. Salary: Up to £50,000.

Opportunity

You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound and capable of supporting future growth.

Role

• Lead and develop senior operational managers and team leads across multiple operational functions.
• Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
• Enable and support operational leaders to set objectives for their teams.
• Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. <...