Service Operations Manager

Designation - Hospitality Manager

Experience Required - Minimum 7 to 10 yrs in Hospitality Management

Qualification - Any Graduate (Preferably in Hospitality management)

1.Guest Experience & Resident Engagement

• Ensure top-tier guest/resident experience at all properties—like concierge services, clubhouse operations, visitor handling, and complaint redressal.
• Build a hospitality culture among on-site teams (security, front desk, maintenance, etc.).
• Organize community engagement activities, cultural events, and festive celebrations to build a vibrant living experience.

2. Standard Operating Procedures (SOPs)

• Create and implement hospitality SOPs for services like:
• Front desk operations
• Move-in/move-out process
• Visitor...