Service Operations Manager

Service Operations LATAM

Service Operations LATAM is responsible for the operation and maintenance (O&M) of wind turbines, ensuring optimal performance, availability, and reliability of wind farms across the region. The team focuses on delivering safe, efficient, and high-quality field service operations, while ensuring customer satisfaction, operational excellence, safety, and financial performance.

Responsibilities

• Manage end-to-end service operations for wind farms in Chile and Peru, ensuring turbine availability and performance targets
• Ensure compliance with service contracts, including SLA commitments related to uptime, response times, and maintenance execution
• Act as primary escalation point for critical turbine failures, major incidents, or underperformance cases
• Manage and develop field service teams (technicians, supervisors, planners), ensuring safety and technical excellence
• Build a workplace cul...