Service Project Execution Manager (Bogotá)

Service Project Execution Manager

GEA is a global supplier for the food and beverage processing industry. The Service Project Execution Manager will lead the execution of all after-sales services in the Middle Americas region for the LPT division, ensuring compliance with maintenance contracts, technical support, and effective management of the field service engineering team.

Responsibilities

• Lead a regional team of 7 Field Service Engineers located in Mexico, Colombia, and Peru.
• Ensure efficient and safe execution of all technical services and maintenance contracts.
• Guarantee compliance with service operational KPIs, including resource utilization, service billing, SLA compliance, and others.
• Provide operational follow‑up on service projects and collaborate with Project Managers.
• Act as the first point of technical escalation for all service‑related matters in the region.
• Participate as a technical refere...