Service Receptionist

Classic Ford Lincoln - Columbia

Columbia, SC

Full Time

Summary
CLASSIC FORD / LINCOLN - COLUMBIA
is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.

What You Do

• Responsible for greeting all customers in a polite and friendly manner
• Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
• Solicit positive social media responses and reviews
• Responsible for accepting payment for completed service work and balancing receipts at the end of shift
• Responsible for restocking refr...