Service Receptionist

Classic Ford Lincoln - Columbia
Columbia, SC
Full Time
Summary
CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.
What You Do
Responsible for greeting all customers in a polite and friendly manner
Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
Solicit positive social media responses and reviews
Responsible for accepting payment for completed service work and balancing receipts at the end of shift
Responsible for restocking refreshments, food, and lobby materials in the customer lou...