Service Reliability Engineer

Overview The Service Reliability Engineer role is within MUFG Retirement Solutions Technology Delivery function accountable for ensuring the reliability and scalability of data services through proactive monitoring, automation, and incident resolution. This role focuses on maintaining system uptime and reducing unplanned downtime for critical systems. Key Accountabilities and main responsibilities Strategic Focus

System Monitoring: Implement and maintain monitoring frameworks to ensure real-time visibility of system performance.

Incident Resolution: Lead resolution efforts for critical incidents, ensuring minimal downtime.

Automation: Develop and implement automation strategies to improve system reliability and reduce manual interventions.

Collaboration: Work with cross-functional teams to identify and address potential system issues proactively.

Performance Optimisation: Analyse performance data to drive continuous system imp...