Service Representative Off-Site

Make a difference.

As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction.

In this role you will:

+ Take an active role in selling Company goods and services; fill customer merchandise requirements, including the counter, using knowledge of products sold; suggest selections that meet customer needs; act as a resource for new or less experienced representatives.
+ Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance
+ Perform all shipping, receiving, and inventory maintenance duties; evaluate inventory requirements/levels, and take steps to maintain correct balance of merchandise
+ May perform Delivery Driver duties as needed; operate a light van or delivery vehicle to deliver customer orders; ensure that customer orders are delivered to meet customer expectations
+ Update knowl...