SERVICE REPRESENTATIVE - St. Thomas

SERVICE REPRESENTATIVE - ECR

Job Summary: The Service Representative processes financial transactions and cross-sells to affect the sales of bank products and services to achieve performance objectives in accordance with applicable programs, policies, and regulations.

Essential Responsibilities

• Performs account services by receiving deposits, loan and utility payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; cash advances; etc in accordance with established policies, regulations and service standards.
• Makes referrals for bank products and services within the framework and following the guidelines of the organization’s sales and service culture to achieve individual and unit sales and referral goals.
• Prepares cash and performs verification and reconciliation to satisfy cash requirements of the automated transaction machines (ATMs); performs end of day activities, including accurate and ti...