Service Sales Engineer

Responsibilities / Tasks

This role is responsible for driving profitable LPT service growth in Malaysia by developing strong customer relationships, executing service sales strategies, and proactively promoting GEA service solutions across the installed base.

• Drive and grow LPT service revenue and margin in Malaysia in a consistent and sustainable manner.


• Deliver service sales KPIs including order intake, gross margin, digital products and individual performance targets.


• Build and maintain strong, long-term relationships with customers in Malaysia.


• Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.


• Ensure a high level of customer satisfaction across all service touchpoints.


• Actively promote the full range of GEA service offerings, including f...