Service Sales Officer

Telesales to create opportunities proactively

* Phone sales to core 2 and core 3 customers including maintenance contract conversions,

renegotiations and new digital services. Can sell VB repairs through campaigns

* Proactive creation and development of customer relationships

* Creates, qualifies and communicates leads and sales opportunities for entire KONE sales team

(e.g. cross-selling)

* Responsible for making courtesy calls 

* Takes care of inbound and outbound telesales

* Ensures successful conversions with existing and new maintenance customers

* Driving execution of her/his individual sales plan

* General responsibilities for all core 2 and 3 customers

* Responsible for gathering relevant information about market and competitors while interacting

with customers

Renegotiation and cancellation prevention

* Renegotiates expiring contracts proactively, if any 

* Responds and resolves c...