Service supervisor (9 month contract)

We are looking for a Service Supervisor to support the delivery of a high-quality field service operation. You will be responsible for coordinating field service activities, supervising Field Service Personnel, and ensuring customer service, safety, and operational standards are met.

Key Responsibilities Manage and coordinate field service activities, including onsite works, outages, and surveys Ensure service requests are acknowledged within 24 hours Promote and enforce health & safety standards, including safety audits Oversee Field Service Personnel workloads and arrange additional resources when required Provide technical advice to customers and support service requests by phone and email Review field service reports and support accurate invoicing Conduct customer visits to ensure satisfaction and identify new service opportunities Support forecasting, process improvement, and service planning People & Team Management Conduct performance conversations and support team deve...