Service Supervisor at Toromont Cat

Drive shop operations and exceed customer expectations as a Service Supervisor at Toromont Cat. Lead your team of technicians while focusing on safety and service excellence.
In this impactful Service Supervisor role, you will guide the team using your leadership skills and technical expertise. Your responsibilities include managing service operations and collaborating with teams to enhance the customer experience. With a commitment to continuous improvement, you will work towards achieving high standards.
Key Responsibilities:
• Model secure and environmentally sound work behaviors
• Provide exceptional customer service and schedule work orders
• Promote customer satisfaction and follow up on repairs
• Train team members to meet and exceed expectations
• Create quotes and prepare invoices accurately
Requirements:
• Minimum post-secondary education required
• At least 3 years in a supervisory role
• Technical experience is an asset
• Strong leadershi...