Service Supervisor

Description

• Lead and promote a healthy and safe work environment, ensuring compliance with all safety standards and policies.
• Facilitate pre-job, mid-job, and post-job reviews to ensure safety and quality at every stage.
• Manage and measure technician productivity, ensuring efficient allocation of manpower and resources.
• Conduct performance conversations and provide regular feedback to help technicians grow and excel.
• Maintain high standards with daily time and service reports, cross‑over reports, and field‑to‑shop transfers.
• Determine appropriate tooling for jobs and navigate the warranty process with expertise.
• Review inspection findings and ensure adherence to standard operating procedures.

Day‑to‑Day Activities

• Monitor shop floor operations to ensure safety and quality standards are met.
• Engage with technicians to resolve technical and tooling issues promptly. ...