Service Support Engineer

Service

Malaysia, Shah Alam

February 9 2026

Full time

Permanent

Job benefits

Competitive salary and bonus scheme

Continuous personnel development (e-learnings & projects)

Free day to volunteer

Your responsibilities and tasks

• Prepare solution proposals and ensure that all proposal processes are completed on time.
• Support front-line sales with follow-up and customer communication when necessary. Occasional site survey / site work is expected
• Manage the service project offer management process, from defining the scope to technical detailing, proposal preparation, costing, and solution pricing.
• Raise 2nd-level technical support tickets when required
• Support the Service Sales team to achieve sales growth and expand market reach and coverage of the existing installed base.
• Handle technical and commercial clarifications as well as customer negotiation meetings during th...