Service Support

This position will be responsible for supporting the field service team. Main Task is to support their office work and be bridge between customer and engineer.









Main Responsibilities & Tasks:





+ Create standard certificates and issue.



+ Telephone operation from customer and dealer



+ Customer management for field service



+ Quotation



+ Communication with internal and external customer



+ dispatch and schedule management in the future









Qualifications & Skills:



Minimum requirements





+ 2-3 years’ experience as Sales support or Service support job



+ PC skill (MS office, Excel, Word, PPT)



+ Native-level Japanese with strong overall communication skills



+ Strong team player
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