Service Team Lead / Supervisor / Shift Manager

Overview

Company: LOLO Hospitality @ Tallgrass Tap House
Position: Service Team Lead
Job Classification: Full Time, Non-Exempt
Benefits Eligibility: Eligible
Reports To: Tallgrass Tap House Assistant General Manager or General Manager
Summary of Role: The Service Lead oversees daily service-related execution. It monitors, coaches and improves the performance and success of the service team. This role includes oversight of and involvement in: team leading, service execution, guest experience, cleanliness, and company policy adherence. The primary goal of this role is to create memorable guest experiences, that help advance the team reputation, through coaching and accountability of service team members.

Work Schedule: 35-40 hours per week; will vary based on business volume. Schedule will vary based on business need but a generally consistent weekly schedule can be expected. Evening and wee...