Service Team_(Senior) Field Engineer_Shanghai

**Position summary:**



To solve the technical/application problems of the product of Stryker installed in market, support sales/marketing for technical issues to keep business growing



**Essential Duties & Responsibilities:** _(Detailed Description)_



+ Product installation, operation guide, OR standby, maintenance guide for customers

+ Coaching dealer’s field engineers to do any field engineering action

+ Prepare, set up, standby for any product demonstration / exhibition for sales / marketing department

+ Act as a bridge between customer and service center for the communication on trouble-shooting

+ Report and deliver the Non-local-repairable faulty product to repair center

+ Responsible for the collection of final payment

+ Build and maintain close relationship with customer

+ Execute the service process

+ Input all service record in time

+ Input a...