Service Transition Management - Transition Lead

About The Role

As a Transition lead, you will be required to support the running of the Service Transition Management function by monitoring and anchoring the deliveries that have been transitioned to the line organisation. The main responsibility of the post‑transition lead is to follow up with the relevant projects through a project retrospective session. Further, the post‑transition lead will follow up on the implementation plan and the agreed target transfer. Finally, once the monitoring period is successfully completed, the post‑transition lead will drive the submission of the perpetual run cost transfer request.

As the project support, you will drive and review the biweekly progress reporting. You will also drive the creation of new STM milestones. Finally, you will oversee that the STM approach is maintained and that the STM Handbook with all templates are up to date at all times.

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