Service Writer - Peterbilt

We are currently seeking a Service Writer for our Ottawa Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.

Duties & Responsibilities

• Fields internal and external customer inquiries to the Service Department


• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced


• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager


• Maintains Service Department filing and records


• Updates customer profiles using equipment, hours, or other information from the customer work orders


• Maintains accessories and supplies and prepares replace...