servicedesk Agent - 12hrs shift

🌟 We're Hiring: Service Desk Agent - 12hrs Shift! 🌟

We are looking for a dedicated and proactive Service Desk Agent to join our team in Singapore. The ideal candidate will possess strong problem-solving skills, a customer-oriented mindset, and the ability to work effectively in a fast-paced environment.

📍 Location: Singapore, Singapore

⏰ Work Mode: Work From Office

💼 Role: Service Desk Agent - 12hrs Shift

What You'll Do:


🎯 Provide exceptional technical support to end-users via phone, email, or chat.


🛠️ Troubleshoot hardware and software issues efficiently.


📈 Document incidents and service requests accurately in the ticketing system.


🤝 Collaborate with IT teams to resolve complex issues.


🔄 Assist in onboarding new employees by providing necessary IT support.


📚 Stay up...