ServiceNow Administrator

Description We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting.

Responsibilities:
• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.
• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.
• Administer user access by maintaining roles, groups, and permissions while...