ServiceNow Architect with Telecom Expertise

Elevate telecom solutions as a ServiceNow Architect at Wipro in Toronto, Ontario. Leverage your Telecom Service Management expertise to design and implement powerful ServiceNow architectures.

This role is ideal for a skilled architect with a strong focus on Telecom Service Management. You will lead the design of scalable ServiceNow architecture and oversee end-to-end workflows aligned with telecom operations. Your expertise in integration, automation, and best practices in governance will drive the success of telecommunications projects.

Key Responsibilities: • Define scalable ServiceNow architecture focused on TSM modules • Lead implementation of Telecom Service Management and Service Mapping • Design integrations with OSS/BSS and external data sources • Manage team deliverables in Agile/Scrum frameworks • Ensure compliance with ServiceNow standards and optimization practices

Requirements: • 8–10 years of experience in ServiceNow solutions • Expertise in Tel...