Servicenow business analyst

Optimal Growth Technologies
Full-time Remote, Remote Other-General
Posted:
June 19, 2026
Location:
Remote, Remote, South-Africa

Job Description

About the job Service Now Business Analyst
Service Now Business Analyst (Infrastructure Background)
Location: Fully Remote
Experience Level: 10+ years
Job Overview:
We are seeking an experienced Service Now Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on Service Now platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the Service Now platform.
Key Responsibilities:
Requirements Gathering and Analysis:
Collaborate with stakeholders to identify and document business requirements for Service Now implementations, enhancements, and integrations. Analyze current i...

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Job Overview

Job Type: Full-time
Location: Remote, South-Africa
Posted: June 19, 2026
Deadline: July 29, 2026