ServiceNow Business Analyst

Optimal Growth Technologies
Full-time South-Africa, South-Africa IT Management & IT Project Management
Posted:
February 24, 2026
Location:
South-Africa, South-Africa, South-Africa

Job Description

About the job ServiceNow Business Analyst
ServiceNow Business Analyst (Infrastructure Background)
Location: Fully Remote
Experience Level: 10+ years
Job Overview:
We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the ServiceNow platform.
Key Responsibilities:
Requirements Gathering and Analysis:

  • Collaborate with stakeholders to identify and document business requirements for Service...

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Job Overview

Job Type: Full-time
Location: South-Africa, South-Africa
Posted: February 24, 2026
Deadline: April 05, 2026