ServiceNow Business Analyst

ServiceNow Business Analyst

Client: Metrolinx

Location: 277 Front St W, Toronto

Start Date:

End Date:

Must Haves

• 5+ years experience ServiceNow CMDB data model (CSDM)
• 5+ years experience ServiceNow ITSM, ITOM discovery & Service Mapping

Description

• Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
• The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis, and how it r...