ServiceNow Configuration Manager

We are seeking a highly experienced Configuration Manager with demonstrable experience establishing configuration management goals and governance frameworks, implementing a CMDB and maturing configuration management practices and processes within a complex and diverse technical estate. 

As a Configuration Manager operating within the ServiceNow Platform Team you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other IT Service Management practices such as Incident, Problem, Change and Release Management. You would be required to engage with all levels of stakeholders advising around governance and best practice process along with demonstrating CMDB value. You will guide the configuration management team on the overall priorities and will set the strategic direction and maturity targets.

The suitable candidate will have strong experience in Line-Mangement, Service Mapping an...