ServiceNow Engagement Manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for the management and delivery of ServiceNow implementation projects. You will provide oversight and management of resources, as well as scope, schedule and cost related to projects. Utilizing best practices for effective project management, you will lead project management and operational support activities to define work schedules and assignments, review deliverables, manage discrepancies and communicate effectively with the customer and team.

ESSENTIAL FUNCTIONS:

• Develop and manage relations with key client stakeholders
• Partner with clients to provide best practice solutions in order to meet their business objectives
• Provide oversight and management of scope, time and schedule on assigned projects
• Manage projects using the GlideFast Engagement Methodology based on the ServiceNow Adaptive Implementation Methodology (SAIF)
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