ServiceNow Functional Consultant (Security Clearance)

Role Overview

The ServiceNow Functional Consultant will support end-to-end implementation and deployment of ServiceNow solutions within a Government environment. The role focuses on gathering requirements, configuring modules, supporting go-live activities, and ensuring successful adoption of the platform.

Key Responsibilities

• Gather and document business requirements

• Translate business needs into functional specifications

• Configure ServiceNow modules such as Incident, Change, Problem, and Service Request

• Lead and support ServiceNow implementations and deployments

• Support workflow and process des...