ServiceNow ITOM SME / CMDB Lead

USG Information Services ULC
Contract Montreal, Quebec Computer Occupations
Posted:
June 12, 2026
Location:
Montreal, Quebec, Canada

Job Description

ServiceNow ITOM SME / CMDB Lead.

Location: Montreal, Canada.
Experience: 7–12 Years.

Job Summary:
We are seeking an experienced ServiceNow ITOM SME / CMDB Lead to drive CMDB strategy, governance, data quality, service mapping, and ITOM transformation initiatives. The ideal candidate will lead CMDB maturity efforts, establish governance standards, and align CMDB with business services to support operational excellence and AIOps adoption.

Key Responsibilities:
  • Define and execute CMDB maturity and governance roadmap.
  • Lead CMDB strategy, data quality, service mapping, and reconciliation processes.
  • Act as the primary architect for ServiceNow CSDM implementation.
  • Establish CI lifecycle governance, naming standards, and data ownership models.
  • Drive CMDB health improvements, certification processes, and KPI reporting.
  • Manage stakeholder...

Apply for this Job

Submit your application for the ServiceNow ITOM SME / CMDB Lead position at USG Information Services ULC.

Apply Now Save for Later

Job Overview

Job Type: Contract
Location: Montreal, Canada
Posted: June 12, 2026
Deadline: July 22, 2026