ServiceNow L3 Support Engineer

**Req ID:** 357896



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a ServiceNow L3 Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).



**Job Summary**



We are seeking an experienced **ServiceNow L3 Support Engineer** to provide advanced application support, troubleshooting, and platform expertise across ServiceNow modules. The role involves handling complex incidents, root cause analysis, enhancements, and continuous improvement of ServiceNow ITSM and CSM capabilities. The ideal candidate will have strong hands-on knowledge of ServiceNow configuration, scripting, flows, and platform data structures.



**Key Responsibilities**



+ Provide **Level 3 support** for ServiceNow ...