ServiceNow Solution Architect

This role requires enterprise solution architect-level skills to assess current applications and supporting systems and articulate how ServiceNow can integrate with and/or modernize these applications. The ideal candidate will possess strong business acumen and the ability to clearly explain strategies for ServiceNow, supported by thorough technical and business understanding. The ideal candidate will have experience and deep technical expertise in the ServiceNow platform and multiple modules such as IT Service Management (ITSM), Customer Service Management (CSM), Integrated Risk Management (IRM), Strategic Portfolio Management (SPM), Source‑to‑pay. Candidate with experience with Public Sector Digital Services (PSDS) will be highly preferred.

Core Responsibilities

Strategic Leadership

• Spearhead the development of ServiceNow enterprise architecture vision and roadmap aligned with business objectives
• Drive innovation through emerging ServiceNo...