Services Analyst

**Would you like to support a 2,500 person professional services, support, and account management organization?**

**Would you like to own the implementation of complex reporting and dashboard solutions?**

**Join our Global Delivery Excellence Team!**

The Delivery Excellence team supports Akamai's 2,500+ person Global Services and Support organization. This organization is made up of Professional Services, Customer Support, and Account Management. The team uses complex data and action driven tools/models to influence operational efficiency, quality and compliance.

**Partner with the best**

Services Analyst supports end-to-end implementation of simple and highly complex reporting. The timeline of implementation may range from days to months depending on complexity. Services Analysts will collaborate with multiple stakeholders to identify business risks through data analysis and make recommendations.

As a Services Analyst, you will be ...