Services Lead Role at Sephora Edmonton

Shape the client experience at Sephora as a full-time Services Lead in Edmonton. Motivate your team and ensure top-tier sales practices throughout the store.
This position at Kingsway Mall provides the chance to oversee all departments, including Skincare and Fragrance. As the Services Lead, you will ensure beauty advisors deliver on sales goals, maintain visual standards, and drive customer engagement on the sales floor. You'll also support the Operations team and help enhance employee skills through participation in hiring and training processes.
Key Responsibilities:
• Support and instruct beauty advisors on sales execution
• Maintain high standards in visual merchandising
• Engage with clients as Manager on Duty regularly
• Monitor sales goals and adjust staffing accordingly
• Participate in interviewing and talent management
Requirements:
• 1-3 years experience in a retail leadership role
• Demonstrated client service abilities and feedback skills
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