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Services Operational Manager

Epiroc
Full-time Vespasiano, Minas Gerais Operations Specialties Managers
Posted:
June 05, 2026
Location:
Vespasiano, Minas Gerais, Brazil

Job Description

Mission

of the Role


The Operations Services Manager will lead the commercial, operational, and technical service activities within the PSD business, ensuring exceptional customer support while optimizing resources, controlling costs, and driving operational excellence.


This role is responsible for managing service administration, product supervisors, contract management activities, and customer-facing operations while supporting business growth, profitability, and customer satisfaction.


Key Responsibilities

  • Lead and manage PSD service operations, ensuring efficient execution of technical and commercial activities.

  • Oversee service administration processes, including workforce productivity, overtime management, work-in-progress (WIP) control, service orders, and billing activities.

  • Manage Product Supervisors, Service Administration teams, and Contract Managers.

  • Monitor and control ope...

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    Job Overview

    Job Type: Full-time
    Location: Vespasiano, Brazil
    Posted: June 05, 2026
    Deadline: July 15, 2026