Services Specialist - Customer Order And Fulfillment

**Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.
**Roles and Responsibilities**
- Facilitate order management - process order intake, input into internal systems.
Connect to customer portals and systems.
May support forecasting, billing and collection activities.
Key contact for customer inquiries, customer complaint (issue) resolution process.
Work with operations to understand and communicate commits and status to customers.
- Broadening knowledge of own technical discipline to execute policy/strategy.
May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
- Basic understanding of key business drivers; uses this understanding to accomplish own work.
Good understanding of how work of own team integrates with other teams and contributes...