SG - IT Support Engineer LN

Job Description

• Organize training session for users on the usage of new software/ applications and hardware
• Carryout diagnosis and repair of PC, software, and network-related problems
• Bring up-to-date and preserve computer inventory and surplus equipment
• Sustain and fix issues on PC, LAN/WAN, Cloud-PBX, iPhone/iPad and Video Conference systems and other computing equipment
• Make sure desktop computers interconnect seamlessly with various systems
• Evaluate functional needs to decide system purchase specifications
• Support for technical upgrading and maintaining of entire desktop systems
• Assist in testing and deployment of new applications and systems
• Maintain an excellent level of customer service, ensuring that all users are treated efficiently and in appropriate manner
• Maintain outstanding verbal communication skills with the ability to communicate seamlessly with technical...