SG - IT Support Engineer

Job Description

Desktop Support:

• Manage Desktop Devices hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance.
• Remote support and management of Desktop Devices using appropriate tools.
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

Required Skills:

• 2-4 years of experience in Desktop Support in a corporate environment.
• Knowledge and experience on Windows 11/10 and 7.
• Experience with Service management too...