Shift Leader

Pret A Manger - Shift Leader

THE RIGHT PRET PEOPLE

• Support and coach the team to ensure they reach their potential in both the shop and kitchen


• Support the training pathways to ensure training happens on time


• Lead by example and be hands-on when required


• Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities


• Coach the team for good performance by offering good regular feedback and praises

AMAZING SERVICE

• Lead the Speed of Service principles


• To ensure the team consistently follows the 6 Key Pointsof Service


• Follow the MBWA principles


• Empower the team to deliver engaging Joy of Pret activities


• Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous


• Ensure the Coffee Calling System is followed efficiently


• To ensure all...