Shift manager - fast food restaurant

• Education: Secondary (high) school graduation certificate


• Experience: 2 years to less than 3 years


• or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys

Supervision

• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Security and safety

• Bondable

Work conditions and physical capabilities