Shift Supervisor

SHIFT SUPERVISORJob Summary

The Shift Supervisor is responsible for managing store operations during assigned shifts, ensuring efficient workflow, quality service, and compliance with food safety and operational standards. The role includes supervising staff performance, managing customer service, and supporting the Store Manager in achieving daily targets and store objectives.

Key Responsibilities

1. Operational Management

• Oversee daily store operations during assigned shift.
• Ensure smooth handover between shifts and proper documentation in shift logs.
• Monitor food preparation, service flow, and cleanliness according to company standards.
• Ensure all store policies, standard operating procedures (SOPs), and safety protocols are followed.
• Report any equipment malfunction or facility concern to the Store Manager.

2. Staff Supervision

• Assign tasks and delegate duties to team members during th...