Shop Manager

Shop Manager (
**Job Number:** SHO000096 )
**Description**
+ Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
+ Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
+ Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
+ Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market
+ Recruit, train, motivat...