Shopify Support Specialist: AI-Driven, Systems-Savvy

NirYu
Full-time Estado de México, Estado de México Other-General
Posted:
March 04, 2026
Location:
Estado de México, Estado de México, Mexico

Job Description

A leading customer support company in Mexico is looking for a skilled customer support representative. Responsibilities include solving customer tickets, managing shipping issues, and providing honest product guidance. The ideal candidate will be strong in written English, have experience in eCommerce, and be adept with technology and AI tools. This role requires someone who enjoys problem-solving, thinks in systems, and can work effectively in the US time zone.
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Job Overview

Job Type: Full-time
Location: Estado de México, Mexico
Posted: March 04, 2026
Deadline: April 13, 2026