Job Description
Founded in 1941 in Tokyo, Japan, Hoya is a global med-tech company, and a leading supplier of innovative high-tech and medical products. Hoya is active in the fields of healthcare and information technology providing eyeglasses, medical endoscopes, intraocular lenses, optical lenses as well as key components for semiconductor devices, LCD panels and HDDs. With about 160 offices and subsidiaries worldwide, Hoya currently employs a multinational workforce of about 38,000 people.
Job Purpose
A Service Integration and Management (SIAM) Specialist acts as the central coordinator for multi-supplier IT environments, ensuring consistent service delivery, performance, and alignment with business goals. Key responsibilities include managing vendor SLA compliance, governing incident/problem resolution, driving continuous process improvement, and implementing knowledge management frameworks.
Key Responsibilities
- Supplier/Vendor Governance: Mo...
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