SIN Hub Manager

Job Description

Rising customer expectations and increased complexities of hub operations, where half of our passenger traffic transits through SIN Hub, necessitates the presence of SQ Management representatives at the airport on 24 x 7 basis. Adding Irregular Operations (IRROPS) and out-of-norm ops into the equation of hub operations further reinforces the need for a SQ representative to coordinate with the various stakeholders and lead flight handling as well as passenger servicing from the frontline.

Key Responsibilities:
The SIN Hub Manager is responsible to lead, monitor and ensure safe, effective and efficient operations execution on the ground to deliver the highest standards in hub punctuality, connections and customer experience. They will be the authority and final point of resolution for all servicing and lapses on the ground. Under the guidance of Manager Hub Control, they will also work collaboratively with handling agent...